Returns & Refunds Policy

At vital nutri, we are committed to your satisfaction and stand by the quality of our products. However, we understand that sometimes a product may not be right for you. Please review our return and refund guidelines below.

 

Return Eligibility

  • We accept returns within 5 days of the purchase date.
  • To be eligible for a return, the item must be:
    • Unopened
    • In its original condition and packaging
  • Items that have been opened or used cannot be returned due to safety and quality control regulations.

 

How to Initiate a Return

  1. Please contact our customer support team within 5 days of purchase.
  2. Provide your order number and reason for return.
  3. Once your return is approved, we will provide instructions for sending the item back.

Please note: Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.

 

Refunds

  • Refunds are issued only for unopened and returned products in accordance with the above return policy.
  • Once we receive and inspect your returned item, we will notify you of the status of your refund.
  • Approved refunds will be processed to your original payment method within a few business days.

 

Product Effectiveness

As supplements may work differently for each individual, we cannot guarantee results and do not offer refunds for opened or used products. We encourage consistent use as recommended on the label for best results.

Need help?
If you have any questions about Returns & Refunds, please contact us at: contact@vitalnutri.com